Home » Privacy Policy

At Motorbike Thu Ha, we understand the importance of privacy protection for our clients and visitors. That’s why we have implemented a comprehensive Privacy Policy that outlines how we gather, store, use, and safeguard any information you entrust to us. Our commitment to privacy protection applies to all of our services, goods, and websites.

If you have any questions or concerns about our Privacy Policy or any other aspect of our services, please don’t hesitate to contact us. Our friendly and knowledgeable team is available to assist you via phone, email, or WhatsApp. You can also visit us in person at our convenient location in Hanoi, Vietnam. We are open every day from 9 am to 9 pm.

In addition to our Privacy Policy, we also offer a wide range of motorbike rental services to help you explore the beautiful city of Hanoi and beyond. Our well-maintained and reliable motorbikes are available at affordable rates, and we offer flexible rental terms to suit your needs. Whether you’re a seasoned rider or a first-time renter, we are here to help you enjoy a safe and memorable motorbike adventure in Vietnam.

Privacy Policy

At Motorbike Thu Ha, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our services.

Information We Collect

We collect personal information from you when you make a reservation or rent a motorbike from us. This may include your name, email address, phone number, and payment information. We may also collect information about your usage of our services, such as your rental history and motorbike preferences.

How We Use Your Information

We use your personal information to provide and improve our services, such as processing your reservations and payments, communicating with you about your rental, and sending you promotional offers and updates. We may also use your information for research and analytics purposes to better understand our customers and improve our services.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with our affiliates and service providers who assist us in providing our services, such as processing payments and delivering motorbikes. We may also share your information in response to legal requests or to protect our rights and property.

Your Choices

You have the right to access, update, and delete your personal information. You can also opt-out of receiving promotional emails from us by clicking the unsubscribe link at the bottom of the email. However, please note that we may still send you transactional emails related to your rental.

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at motorbikethuha@gmail.com.

We are open from 9 AM to 9 PM every day and are always happy to assist you.

Motorbike Rental

At Motorbike Thu Ha, we offer a wide range of motorbikes for rent to help you explore Hanoi on two wheels. Our rental process is simple and straightforward, and we provide you with all the necessary information to ensure a safe and enjoyable ride.

Our Fleet

We have a variety of motorbikes available for rent, including scooters, automatic and semi-automatic motorbikes, and manual motorbikes. Our fleet is well-maintained and regularly serviced to ensure that you have a smooth ride. We also offer helmets and raincoats for your safety and comfort.

Rental Process

To rent a motorbike from us, simply visit our website or call our hotline. You can also visit us in person at our address in Long Bien, Hanoi. Our rental process is quick and easy, and we require a valid passport or ID card and a deposit. We accept cash and credit cards for payment.

Terms and Conditions

Before renting a motorbike from us, please read and understand our terms and conditions. We require that you have a valid driver’s license, wear a helmet at all times, and follow traffic rules and regulations. We also prohibit the use of our motorbikes for racing, off-road riding, and illegal activities. Any damage to the motorbike during the rental period will be charged to the renter.


We provide basic insurance coverage for our motorbikes, but we highly recommend that you purchase additional insurance to protect yourself in case of an accident. Our staff can assist you in purchasing insurance from a reputable provider.

Renting a motorbike from Motorbike Thu Ha is a convenient and affordable way to explore Hanoi. Our fleet, rental process, terms and conditions, and insurance policies are designed to ensure your safety and satisfaction. Contact us today to book your motorbike rental!

Contact Us

At Motorbike Thu Ha, we are committed to providing the best possible service to our customers. We understand that communication is key, which is why we offer several ways to get in touch with us.

Address and Location

Our office is located at 108 Nguyen Van Cu, Bo De, Long Bien, Hanoi, Vietnam. We are conveniently located near many popular tourist destinations, making it easy for you to rent a motorbike and explore the city.

Hotline and WhatsApp

We understand that sometimes it’s easier to communicate over the phone. That’s why we offer a hotline number that you can call or message on WhatsApp. Our hotline number is 0334699969.


If you prefer to communicate via email, you can reach us at motorbikethuha@gmail.com. We strive to respond to all emails within 24 hours, so you can expect a prompt reply from us.


Our website, https://motorbikethuha.com, is a great resource for information about our services and rental options. You can view our fleet of well-maintained motorbikes, read about our rental policies and procedures, and even make a reservation online.

Business Hours

Our office is open from 9 am to 9 pm every day, so you can stop by at your convenience to rent a motorbike or ask us any questions you may have.

At Motorbike Thu Ha, we are dedicated to providing excellent customer service. Whether you prefer to communicate via phone, email, or in-person, we are here to help you have a safe and enjoyable experience exploring Hanoi on one of our motorbikes.